Gadgetren – Some time ago, some iPhone users in Indonesia faced a vital problem of signal loss from Smartfren operator.
Of course, it is inconvenient to do many things. Especially when traveling or in certain areas because it will be difficult to access the internet or get in touch with other people.
In fact, there are many factors that cause the Smartfren signal to disappear on iPhone, both due to location, device and problems from the Smartfren operator itself.
iPhone does not pay customs duties
Sometimes some stores sell iPhone ex. International which is not an official mobile phone from Indonesia. This makes the selling price of the iPhone cheaper, making many people tempted to buy it.
Usually the store promises that the iPhone being sold has a translucent IMEI so that it can be used to receive signals from cards of various providers in Indonesia. Unfortunately, at certain times, the IMEI can be blocked if it is not actually registered with customs.
To open the IMEI block and get a signal again, whether you like it or not, you need to check the money to register the iPhone at customs. This way the iPhone can be used normally again.
Also make sure that if you buy an iPhone abroad, you should pay immediately and declare it to customs after you arrive at the Indonesian airport for convenience.
It’s a good idea to just buy an iPhone that has been officially sold in Indonesia because you can go directly to the Service Center if a problem occurs.
Although Smartfren has wide coverage, the BTS belonging to this provider is still limited so that not all areas in Indonesia can receive a signal.
Therefore, there is a high possibility that your location may not be able to reach the connection from Smartfren if the signal suddenly disappears. The solution may be to try a card from another operator that supports it, or look for the nearest Wi-Fi connection.
Later, when you are no longer in that location and have moved, you can use your Smartfren card again to access the Internet or communicate with other people.
The Smartfren Network is down
With very heavy data traffic daily, sometimes the Smartfren connection may experience interruptions, causing signal loss on various devices in Indonesia, including iPhone.
In fact, sometimes Smartfren also performs frequent server maintenance and repairs to improve network services. If such a disturbance occurs, there is nothing else to do but wait until the repair process is completed.
But to be sure when it’s time to reset the network, you can contact Smartfren Customer Service via official witter account @smartfrencare.
The operating system is in error
Using the iPhone every day for a long time can also cause the operating system to crash or crash affecting various aspects, one of which is the loss of signal by the operator.
You can try turning off mobile data first and go to airplane mode. Then do the opposite by turning off Airplane Mode and turning Mobile Data back on to refresh the network.
But if that doesn’t work, you can also reboot your iPhone first to refresh the operating system as a whole. If all methods have been done, Factory Reset may be the only step you need to take.
However, it should be noted that all data on the iPhone will be lost, so you need to back it up using iCloud or something else first.
There is a problem with the item
Smartfren signal loss on iPhone can also be caused by hardware or component problems in it, such as a damaged or dirty SIM card slot. This of course makes the SIM card unreadable.
Additionally, the problem can be caused by an iPhone antenna that is damaged resulting in it not being able to pick up the signal at all. If this happens, whether you like it or not, you should take it to an authorized service center to have it handled by a professional technician.